EAP Counselling

EASA’s EAP counselling service provides employees and their immediate family members with access to confidential counselling services for work related concerns and personal issues.

These issues can impact on personal wellbeing, work performance and team morale, as well as psychological and physical health.

EASA has a national network of professional counsellors who provide short-term solution-focussed counselling, follow-up support and access to resources. Counsellors also arrange referrals to appropriate third party services and specialists if deemed necessary.

Our depth of experience and training allows us to address and manage the wide variety of issues your employees are facing. We work closely with employees to help them deal with:

• Stress, either personal or work related
• Work issues
• Relationship and family issues
• Depression and Anxiety
• Grief and loss
• Drug and alcohol issues
• Anger and conflict issues
• Life transition or direction
• Health and wellbeing
• Bullying or harassment support
• Mentoring and coaching
• Career planning
• General budgeting assistance
• Workplace changes
• Time management.

Whilst the EAP service is funded by employers, all counselling and other EAP services remain entirely confidential.

Emergency Telephone Support

Employees and their family members can get immediate access to a counsellor via our 24/7 emergency telephone line. This service is available 365 days a year.

Access Streams

Program access streams are fully customised according to worksite and employee needs.

Face-to-face counselling

  • Workplace counselling appointments
  • Off-site appointments held in EASA counselling rooms or other locations

Telephone counselling

  • Telephone-based counselling sessions
  • 24/7 emergency support line

Video counselling

  • Real-time Skype counselling by appointment

Support resources

  • Comprehensive suite of documented resources.